Adventist Media Ministries IS Department Director

HR · Riverside, California
Department HR
Employment Type Regular Full Time
Minimum Experience Executive

Position Summary:  Provides leadership and direction to the Information Services Department of Adventist Media Ministries Support Services (AMMSS).

Duties & Accountability:  The IS Director directs the daily operation of the IS Department and supports the IS functions of the various ministries served by AMMSS.

Essential Job Functions:


  • Perform system analysis, identify technology needs and make recommendations to business decision-makers
  •  Researches and tests any purchases of new software application packages to ensure overall integration and internal customer satisfaction among users.
  • Serve as a continuous learning partner to management, bringing evolving technologies and best practices to the company in all functions
  • Effectively manage and lead the vendor relations and projects – oversee projects through to completion including planning, coordination, and execution with accountability. Be the “go to” for issue resolution with MSPs, SAAS and PAAS providers.
  • Execute project management activities for roadmap items including work planning, status reporting, and project financial management
  • With limited direction, work on complex projects and often multiple phases of a project or multiple concurrent projects
  • Performs salary administration and conducts interviews and makes recommendations for new hires, consultants and/or replacement personnel.    
  • Develop and communicate goals and strategies for maintaining and improving IT services.
  • Oversee and manage Information Services budgeting, strategic and tactical planning
  • Listen to the needs of AMMSS and the ministries it supports to help develop automated business processes that will improve efficiency of their work.
  •  Manage telecommunications infrastructure and development plans, projects, policies and procedures.
  •  Provide technical expertise for system design, installation, configuration, tuning, capacity planning, troubleshooting, and problem resolution
  •  Attend and provide counsel to various committees and boards that serve AMMSS.
  •  Perform liaison duties between users, operations, and programming personnel in the areas of systems design, modifications or trouble shooting.
  •  Identifies, investigates, resolves and develops processes, procedures and associated documentation relative to security of computer systems, networks and telecommunications along with confidentiality and standards administration.
  • Ensure the integrity and protection of networks, systems, and applications by enforcement of organizational security policies, and effective operation of security solutions and/or controls.
  • Conduct security reviews and evaluates information risk on regular time schedule.
  • Maintain current knowledge of relevant information security threats and technologies.
  • Ensure compliance with changing cybersecurity laws and applicable regulations

Position Specifications

  • Minimum qualifications:
    • A member of the Seventh-day Adventist church in regular and good standing.
    • Must adhere to and be supportive of the fundamental beliefs of the Seventh-day Adventist church.
    • Education: Bachelor’s (BA/BS) degree in Information Technology, Computer Science, Business or Management required. Relevant work experience or relevant college courses may be acceptable in lieu of academic requirement.
    • Experience: Minimum of ten (10) years of experience within information technology and services
    • Experience with the installation, configuration, administration, and maintenance of Windows and Linux Servers (physical and virtual)
    • Experience with MDM and IAM solutions
    • Extensive knowledge and understanding of business processes and system architecture, with excellent program management, crisis management, budget management, communication, vendor relationship/management, development of technical/functional documentation, and writing skills
    • Experience with network design and cloud architecture including PAAS and SAAS solutions
    • Proven experience using and supporting a wide variety of open source technologies
    • and tools
  • Preferred qualifications
    • Five or more years of senior-level management and supervisory experience
    • Masters' degree in relevant field
    • CISSP
    • Agile (or similar) certifications
    • ITIL
    • JumpCloud Experience
    • CCNA (or similar)

Interpersonal skills and relationships:


  • Must possess skill in working with culturally and ethnically diverse groups. Must possess listening and communication skills. Must be adaptable and creative in responding to setbacks and obstacles. Must be highly motivated and able to set personal goals and meet them. Must possess the ability to become competent in areas of responsibility. Must be a team player and the ability to work for common objectives. Must be organized and detailed.

Working Conditions:


  • General working conditions of an office with low to moderate noise levels
  • Occasional need for travel including annual visits to ministries, annual meetings, etc.
  • Physical requirements: the employee is regularly required to talk or hear, requires standing, walking, time at desk, reaching, climbing, grasping, and lifting (maximum of 50 lbs.)
    • Statistics:
      • 38 regular hours per week,
      • Occasionally will require variable hours and weekend work
      • No uniform or safety gear required – Professional business casual is required dress.

Thank You

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  • Location
    Riverside, California
  • Department
  • Employment Type
    Regular Full Time
  • Minimum Experience